11/9/2023 0 Comments Reviews on blue acorn pppI would be grateful to Blue Acorn if I could get any response from them and their lender on a ETA on the time frame of getting the funds but that also is asking for a miracle or to part the red sea again. I am being held hostage by this company and no matter how much I complain, I get nothing. Why should I wait for someone to do their job when I did everything in a timely fashion. I get a response from Josh at his blue acorn email address and response back and nothing. I have done trouble tickets and waited the 48 hours and nothing. I am in a holding pattern and just waiting for Blue Acorn to get to my file sometime before I die. They should have know and hired more people to deal with the increase work volume. Why is the funding taking so long? Blue Acorns answers is lack of personnel. The BBB has a F grade rating and this sight has 80 percent of reviewers have a negative view of their experience. The Scottsdale Police and the Nevada SBA are aware of Blue Acorn as they have been fielding complaints for two months. The phone answering machine is not taking any more calls because it is full. The phone number listed on the BBB does not belong to Blue Acorn and is a disposable phone. It is now passed the 10 days required date set the SBA. I had date that Blue Acorns lender asked for funding. This company is a scam - plain and simple. save yourself the headache of dealing with this company. Especially if you are in an emergency and are in immediate need of cash infusion. Please do not ever, I beg of you, not ever, use this company. I still don't know why my funds were returned by my bank, they still have not confirmed the account information i provided them on my application about 100 days ago. , and once again their chat can only send me to their support web site to file a ticket which does get answered about a week later but with the usual stock answers. Because, i still have not heard a peep from them, not an email,text, phone call. I believe they are working hard, but only on responding to bad reviews on their company. My last follow up and their response on the same day was a week ago, in which for the 3rd time here on Trustpilot, they again assured me that they were working hard on getting my funds transfered and to be on the lookout for any communication from blueacorn. Profusely apologizing for the long wait, assuring me they were working hard to get my funds transfered as soon as possible, and to be on the look out for any communication from blueacorn. My initial review and 2 follow-up's received an answer almost immediately after I had posted them here on trust pilot. I have not heard a single word from this company, like everyone else has commented, customer service is useless and of absolute zero help. In brief, I started this process on april 3rd was approved, signed docs and received a loan number on april 29. This is my third follow up on my initial review on June 4th, 2021 of blueacorn assist in obtaining a Ppp loan. I applied with this company and it has been 8 weeks and my app has not made no progress! Still waiting for sba approval! Blueacorn submitted my app incomplete to the SBA! They didnt see that i was missing a second page to my schedule C documents! Blueacorn submitted it to SBA anyway! My app has been in sba approval for going on 8 weeks!! I figured out what was the hold up when i double check my paperwork! I even uploaded both pages to them! They told me it would take 3 -7 days to uodate my app! Well all that time has passed and still no changes to my app! I have been trying to CANCEL my app and all these people have been telling me a bunch of mess and giving me the run around! They never follow through on what they claim will be done! Ive supposed to been getting a call - NOTHING! I WAS TOLD AN SUPERVISOR WAS GOING TO PROCESS THE CANCELATION OF MY APP AND I SHOULD RECEIVE AN EMAIL NOTHING!! ALL I WANT IS FOR MY APP TO BE CANCEL SO I CANT PUT THIS HORRIBLE EXPERIENCE BEHIND ME!!!
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